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Sophos Linux Antivirus Not Started: Troubleshooting Guide

If you are a Linux user and your Sophos antivirus is not starting, it can be frustrating. Sophos is a popular antivirus software that offers protection against viruses, malware, and other cyber threats. However, if it is not starting, your system is at risk. In this article, we will discuss the possible reasons behind this issue and provide you with a troubleshooting guide to resolve it.

Why Sophos Linux Antivirus is Not Starting?

There can be several reasons why your Sophos antivirus is not starting in Linux. Here are some of the most common ones:

  • The Sophos service is not running
  • The installation is corrupted
  • The system files are missing or damaged
  • The virus definitions are outdated
  • The system is infected with malware
Linux Command Line

Troubleshooting Guide

Let's discuss the steps you can take to troubleshoot the Sophos Linux antivirus not starting issue:

Step 1: Check Sophos Service

The first thing you need to check is if the Sophos service is running. You can do this by executing the following command:

sudo service sav-protect status

If the service is not running, start it by executing the following command:

sudo service sav-protect start

Step 2: Reinstall Sophos Antivirus

If the service is running and the issue persists, you can try reinstalling Sophos antivirus. To do this, follow these steps:

  1. Uninstall Sophos antivirus by executing the following command:
  2. sudo /opt/sophos-av/uninstall.sh
  3. Download the latest version of Sophos antivirus from the official website.
  4. Install Sophos antivirus by executing the following command:
  5. sudo /opt/sophos-av/install.sh
Linux Terminal

Step 3: Check System Files

If the issue persists, the system files may be missing or damaged. You can check the system files by executing the following command:

sudo debsums -s

If any files are missing or damaged, reinstall the affected package by executing the following command:

sudo apt-get install --reinstall package-name

Step 4: Update Virus Definitions

If the virus definitions are outdated, Sophos antivirus may not start. You can update the virus definitions by executing the following command:

sudo /opt/sophos-av/bin/savupdate

Step 5: Scan for Malware

If none of the above steps work, your system may be infected with malware. You can scan for malware by executing the following command:

sudo savscan / --autoboot

Conclusion

If your Sophos Linux antivirus is not starting, it can be a serious issue. However, by following the troubleshooting guide mentioned above, you can resolve the issue and protect your system from cyber threats. Remember to keep your antivirus updated and scan your system regularly to stay safe.

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